Every product we sell comes with a manufacturer warranty. Coverage length and terms vary by brand and model — check the specific product page for the exact warranty on that item before you buy.
How Warranty Claims Work
If something goes wrong with your grill or smoker within the warranty period, contact us first at contact@outdoorgrillz.com or +1 (855) 747-6347. We'll help you put together everything needed and guide you through filing the claim with the manufacturer.
What's Typically Covered
Most manufacturer warranties cover defects in materials and workmanship under normal use. They generally don't cover damage from misuse, improper assembly, normal wear and tear, or damage from weather exposure beyond what the product is rated for. Exact terms depend on the manufacturer — see your product page or the documentation included with your order.
Questions
Reach out anytime at contact@outdoorgrillz.com or +1 (855) 747-6347 and we'll help however we can.